CloudRunr Documentation
  • Overview
    • Our Features
    • Money back guarantee
  • Getting Started
    • Step 1 - Connect to AWS
    • Step 1a (Alternative) - Upload your On-premises Usage as Excel
    • Step 1b (Alternative) - Use VMWare env usage as Excel (RVTools)
    • Step 2 - How to read the CloudRunr comparison report
    • Inviting your team [Roadmap]
    • Adding additional AWS accounts
    • Post Linking your AWS account
  • Security & Access
    • Cross Account Role
    • Role Deployment
    • Ongoing Access
    • Access Management
  • Multi-account architecture
  • General FAQ
  • Request a Demo
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  • CloudRunr's Money-Back Guarantee
  • Our Refund Policy
  • Why We Offer This Guarantee
  • No-Risk Trial
  1. Overview

Money back guarantee

CloudRunr's Money-Back Guarantee

At CloudRunr, we stand behind our commitment to delivering accurate and reliable cloud cost optimization reports. If you are ever unsatisfied with the reports generated by our platform, we offer a full refund of the invoiced amount, less any transaction costs.

Our Refund Policy

  • If you are unhappy with the reports generated by CloudRunr, you are eligible for a refund of the entire amount paid, excluding transaction costs.

  • We will waive our service fees in full, regardless of the reason for your refund request.

  • There are no hidden conditions or fine print associated with this refund policy.

Why We Offer This Guarantee

We believe it is only fair that our customers should not be held responsible for any attempt to optimize their cloud costs through comparisons if CloudRunr fails to deliver on its promise. By offering a money-back guarantee, we demonstrate our confidence in our ability to provide valuable insights and cost savings, while also prioritizing customer satisfaction.

No-Risk Trial

With CloudRunr's refund policy, you can try our platform with confidence, knowing that you have the option to receive a full refund if you are not satisfied with the results. This allows you to explore the benefits of our cloud cost optimization services without any financial risk.

If you have any questions or concerns about our refund policy, please don't hesitate to contact our support team. We are committed to ensuring that our customers receive the best possible experience with CloudRunr.

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Last updated 10 months ago